Making the Covid-19 Pennies Count
By Christopher Stone, Technical Sales Manager, Polar Graphics
During these difficult times budgets are tight and many companies have delayed purchasing or upgrading their systems. Scale Logic’s Enterprise Support Services (ESS) can help by saving you money and extending the life of your existing hardware. They can typically save you 50% to 70% of your hardware support costs when compared to the original manufacturers.
Many of our customers buy the manufacturer’s warranty for the first 3 years of their equipment’s life, but then on year 4 they get a shock when they receive their annual support renewal quote. Why is that you ask? Well many Original Equipment Manufacturers (OEMs) get a 3 year warranty on the components that go into their server, storage system or router so their financial risk is low if a part fails. After 3 years they have to cover the cost to buy a replacement part, which can be particularly expensive if there are multiple components that are aging such as disk drives. Then there is the replacement / upgrade factor. Just like trading in your car the OEMs would like to get you to upgrade to their latest and greatest product so may use the out of warranty maintenance and support contract as a tool, particularly if your finance department has fully depreciated the equipment over 3 years so it has zero book value.
Of course as technology has advanced in the 3 years you have owned the equipment you may need to upgrade it to get your productivity back but, often that is not the case and you can extend the life of your system easily by another 3 years and save some valuable pennies as well. When you are ready to upgrade your equipment there are some more ways so save valuable cash. Read on!
Scale Logic’s ESS division has been providing third party support for servers, storage and networking for many years and is able to provide the same level of post warranty support as the OEM at a fraction of the cost (50%-70% less). They even use local service engineers, so if, for example, you are in Sweden then the engineer that comes on site will speak Swedish and often they are the same engineers used by the OEMs.
And Swedish isn’t the only language as they offer 24 x 7 support in more than 120 countries.
Although their main business is post warranty support,
they also provide other services and programmes
Imagine that you have finally decided to replace your primary storage, but moving everything over is going to take time and you cannot afford to have any down time, and so you are forced to purchase a 12 month OEM support contract for kit that will be gone in four months.
Well, Scale Logic offers short term support contracts for just this occasion and with a bonus. They can provide a 3 month support contract that you can extend month by month if needed as you transition over, and then when you are finished they will even offer to buy back your old equipment and take care of getting it out of your building.
Why would they want to do this? Well Scale Logic also offers refurbished equipment and they use the buy-back cores for this business. Major manufacturers such as EMC/Dell understandably do not want to provide older generation equipment to expand your existing installation. Usually they will require you to upgrade to the latest generation to be able to expand.
This is where Scale Logic comes in. They can provide expansion nodes that are the same model as your existing system, at a fraction of the cost with a full warranty and support contract. This allows you to continue using your older storage without running out of space with the added bonus of it all being under a support contract.
Some of the Manufacturers Scale Logic Provide Support for Are
• EMC • Isilon • NetApp • IBM • Dell • HPE • Hitachi •
• Quantum • Infortrend • Spectra Logic • Brocade • Cisco • QLogic •
If you would like to save some money during these difficult times contact the Polar Graphics team for more details and even get you a sample quote to compare.
E-mail: sales@polar-graphics.com | Tel: +44 (0)20 8868 2479